US SHIPPING + HANDLING
If you have questions contact us by email firstname.lastname@example.org or by phone 1.800.401.8211 (Monday- Friday 9am to 6pm EST).
Ground: 5 to 7 business days - FREE
2Day: 2 business days - $20
Overnight®: Next business day - $30.
STANDARD ORDER PROCESSING TIMES
Orders are processed and delivered Monday through Friday, excluding holidays. Please allow to 2-4 days for processing time, many orders are made custom so please allow additional time for those orders:
How long does delivery take?
Shipping times vary depending on the complexity of any customizations you might order. Many of our items are made to order and making will begin on the day your order is received.
If an item is standard, expect delivery in 2-9 business days.
If an item features a print, lace, beading, or sequins, expect delivery in 7-15 business days.
If an item features embroidery, expect delivery in 2-4 weeks
Please check the product page of the item(s) you’re interested in for more detailed information.
Please note: Orders are not shipped on the weekends or holidays.
Orders placed by 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day. Unfortunately, we cannot be responsible for unanticipated delays. We do not ship to P.O. Boxes.
What is Express Making?
Rachel Marie Hurst offers Express Making on select items. Choose “Deliver Express” at checkout to have your order delivered in just 4-6 days. Express Making is an additional cost of $30.
If you would like to cancel your Express Making order, it must be done within 4 hours of placing the order. The $30 fee will be refunded in full. Regular return policies apply.